:root{--paper:#fbf8f2;--ink:#2c2417;--muted:#6d6a64;--line:#e6dfd3;--mint:#e5f5ef;--green:#176c4a;--amber:#b85e08}*{box-sizing:border-box}body{margin:0;background:var(--paper);color:var(--ink);font-family:Inter,sans-serif}button,textarea{font:inherit}nav{height:68px;padding:0 48px;display:grid;grid-template-columns:1fr auto 1fr;align-items:center;background:#fff;border-bottom:1px solid var(--line)}.nav-logo{display:flex;align-items:center;gap:8px;color:var(--ink);font:600 22px Fraunces,serif;text-decoration:none}.nav-logo img{height:32px;filter:brightness(0)}.nav-links{display:flex;gap:28px}.nav-links a,.sign-out{position:relative;border:0;background:transparent;color:#4a5568;font-size:13px;text-decoration:none;cursor:pointer}.nav-links .active{color:var(--amber)}.nav-links .active:after{content:'';position:absolute;left:0;right:0;bottom:-10px;height:2px;background:var(--amber)}.nav-dot{position:absolute;top:-3px;right:-9px;width:7px;height:7px;border-radius:50%;background:#d66b0c}.sign-out{justify-self:end}.messages-page{width:min(1180px,calc(100% - 40px));height:calc(100vh - 108px);min-height:640px;margin:20px auto;display:grid;grid-template-columns:370px 1fr;background:#fff;border:1px solid var(--line);border-radius:22px;overflow:hidden;box-shadow:0 18px 50px rgba(44,36,23,.08)}.inbox-panel{overflow-y:auto;border-right:1px solid var(--line)}.inbox-panel>header{padding:28px 26px 20px;border-bottom:1px solid var(--line)}h1{margin:0;font-size:30px}.inbox-panel h2{margin:28px 24px 8px;color:var(--muted);font-size:12px;letter-spacing:.12em;text-transform:uppercase}.inbox-status{padding:24px;color:var(--muted)}.thread-row{width:100%;padding:18px 22px;display:grid;grid-template-columns:54px 1fr auto;gap:14px;align-items:center;border:0;border-bottom:1px solid var(--line);background:#fff;text-align:left;cursor:pointer}.thread-row:hover,.thread-row.active{background:#f7f3ec}.avatar{width:52px;height:52px;display:grid;place-items:center;overflow:hidden;border-radius:50%;background:#302719;color:#fff;font-weight:700}.avatar img{width:100%;height:100%;object-fit:cover}.thread-copy{min-width:0}.thread-copy strong{display:block;font-size:16px}.thread-copy p{margin:5px 0 0;overflow:hidden;color:var(--muted);font-size:14px;text-overflow:ellipsis;white-space:nowrap}.thread-date{align-self:start;color:#8b8780;font-size:12px}.unread .thread-copy strong:after{content:'';display:inline-block;width:8px;height:8px;margin-left:8px;border-radius:50%;background:var(--amber)}.thread-panel,.thread-view{min-width:0;height:100%}.thread-empty{height:100%;display:grid;place-content:center;text-align:center;color:var(--muted)}.thread-empty span{font-size:34px}.thread-empty h2{margin:16px 0 5px;color:var(--ink)}.thread-empty p{margin:0}.thread-view{display:flex;flex-direction:column}.thread-header{min-height:86px;padding:16px 24px;display:flex;align-items:center;gap:13px;border-bottom:1px solid var(--line)}.thread-header .avatar{width:48px;height:48px}.thread-header h2{margin:0;font-size:20px}.thread-header p{margin:4px 0 0;color:var(--muted);font-size:13px}.thread-back{display:none;border:0;background:transparent;font-size:28px}.concierge-note{padding:13px 22px;background:#e5f4ef;color:#3e5f54;text-align:center;font-size:14px}.concierge-note strong{color:var(--green)}.message-list{flex:1;padding:24px;overflow-y:auto}.message{max-width:72%;margin:0 0 16px}.message.own{margin-left:auto}.message-label{margin:0 0 5px;color:var(--muted);font-size:12px}.bubble{padding:12px 15px;border-radius:20px 20px 20px 5px;background:#f0ece5;white-space:pre-wrap;overflow-wrap:anywhere}.own .bubble{border-radius:20px 20px 5px;background:#302719;color:#fff}.concierge .bubble,.system .bubble{background:var(--mint);color:#294b3e}.message-time{margin-top:4px;color:#89857e;font-size:11px}.own .message-time{text-align:right}.composer{margin:0;padding:14px 18px;display:grid;grid-template-columns:44px 1fr 48px;gap:8px;align-items:end;border-top:1px solid var(--line);background:#fff}.composer textarea{max-height:130px;padding:13px 4px;resize:none;border:0;outline:0;background:transparent}.composer>button{width:44px;height:44px;border:0;border-radius:50%;font-weight:700;cursor:pointer}.composer>button:first-child{background:transparent;color:var(--green);font-size:26px}.send-button{background:#302719;color:#fff}.send-button:disabled{opacity:.4}.thread-error{padding:8px 20px;color:#9b361f;font-size:13px}.gate-state{padding:70px 20px;text-align:center;color:var(--muted)}
@media(max-width:760px){nav{height:58px;padding:0 16px;grid-template-columns:1fr auto}.nav-logo{font-size:19px}.nav-logo img{height:25px}.nav-links{display:none}.messages-page{width:100%;height:calc(100vh - 58px);min-height:0;margin:0;border:0;border-radius:0;display:block;box-shadow:none}.inbox-panel{height:100%;border:0}.inbox-panel>header{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap;border:0}.thread-panel{display:none}.messages-page.thread-open .inbox-panel{display:none}.messages-page.thread-open .thread-panel{display:block;height:100%}.thread-back{display:block}.thread-header{padding:12px 14px}.message-list{padding:18px 14px}.message{max-width:86%}.concierge-note{font-size:13px}.composer{padding:10px}.sign-out{display:none}}
[hidden]{display:none!important}
.nav-actions{justify-self:end;display:flex;align-items:center;gap:16px}.nav-message-icon{position:relative;width:36px;height:36px;display:grid;place-items:center;border-radius:50%;color:#4a5568;text-decoration:none}.nav-message-icon svg{width:24px;height:24px;fill:none;stroke:currentColor;stroke-width:1.9;stroke-linecap:round;stroke-linejoin:round}.nav-message-icon:hover,.nav-message-icon.active{background:#f4efe7;color:var(--amber)}.nav-message-icon .nav-dot{top:3px;right:3px;border:2px solid #fff}
.messages-page,.inbox-panel,.thread-panel,.thread-view,.message-list{min-height:0}.thread-panel,.thread-view{overflow:hidden}.message-list{overscroll-behavior:contain;-webkit-overflow-scrolling:touch}
.message-list{overflow-anchor:none}.thread-loading{margin:40px 0;color:var(--muted);text-align:center}
.avatar img.concierge-logo{object-fit:contain;padding:11px}
@media(max-width:760px){html,body{height:100%;overflow:hidden}.messages-page{height:calc(100dvh - 58px)}.composer{padding-bottom:max(10px,env(safe-area-inset-bottom))}}

@media(max-width:760px){
  body.message-thread-open nav{display:none}
  body.message-thread-open .messages-page{height:100dvh}
  body.message-thread-open .thread-header{min-height:66px;padding:8px 12px;gap:10px}
  body.message-thread-open .thread-header .avatar{width:40px;height:40px}
  body.message-thread-open .thread-header h2{font-size:18px}
  body.message-thread-open .thread-header p{margin-top:1px;font-size:12px}
  body.message-thread-open .thread-back{padding:7px;font-size:25px;line-height:1}
  body.message-thread-open .concierge-note{padding:8px 12px;font-size:12px;line-height:1.35}
}